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A web-based solution introduces an unprecedented level of customer interaction and support is needed more than ever. Our Support staff has experience in addressing strategic customer support in this new marketplace. We are able to offer superior support due to our knowledge and experience in the ASP field.
TimeConsultant support takes great pride in helping our users utilize this product. We accomplish this by taking a one on one approach. If you are requiring TimeConsultant Support please direct your questions to your internal TimeConsultant Systems Administrator. Your Internal Systems Administrator will then contact us directly if they cannot help you.
Our TimeConsultant Support Staff welcome your questions or comments. It is our intent to respond to all support calls in one hour or less by phone or email.
Email your questions to our Support Team
Phone: |
704-944-6046 |
Fax: |
704-541-1980 (Please make sure you place your Company Name, Name, and Contact details on the fax header sheet. |
Hours of Support: |
Monday - Friday
8:00 am - 5:00 pm Eastern Standard Time
Federal Holidays Excluded
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Emergency Support: |
Emergency support is available after hours via beeper only. Our support staff will attempt to contact you as soon as they receive the message. |
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